These Terms apply to all purchases made through Clarexin’s website unless otherwise agreed in writing. By placing an order and confirming it by phone or email, you accept these Terms, including the conditions for collection, delivery, returns and warranty.
Placing an order online reserves the product in our warehouse. The contract is considered complete once you receive an email confirming the order. Clarexin reserves the right to refuse an order without penalties or additional obligations.
Customers agree to:
– Provide accurate personal details
– Be available to receive the order according to the carrier’s conditions
– Avoid submitting false reviews or misleading statements on our website or elsewhere
Clarexin accepts no responsibility for false information provided and may notify authorities in cases of fraud.
All products are checked before dispatch. Information on the website is not medical advice and must not replace consultation with a qualified professional.
Products may be collected in person or shipped by courier. Shipping delays may occur due to weather, holidays or transport conditions. On delivery, the customer must check:
– Number of packages
– Condition of packaging
– Integrity of the product
Any issues must be reported in writing before accepting the parcel.
Products may be returned or replaced within 15 days if intact. Shipping costs for returns and replacements are at the customer’s expense unless otherwise stated.
Personal data may be stored in the Clarexin database and used for customer service, promotions and statistics in accordance with current privacy laws. Customers may request correction or deletion of their data at any time.
In the event of a dispute, the competent courts of the Republic of San Marino will apply.